The 2015 redesign and rebuild
The tool that was launched in 2008 and has been widely used by stakeholders ever since. However, the statistics and solutions have not been updated since it launched, with most statistics taken from 2002 to 2007 data. The data needed to be updated but some of the earlier content such as placement of hotspot bubbles had been hard coded into the tool, so a simple update is not possible.
A full redesign of the tool needs to occur, providing an opportunity to add enhancements and improve the user experience.
The updated tool should offer an engaging, interactive and personalised way for workers and employers to seek useful and practical OHS information.
Look and feel
The new hotspots should be simple, modern, gender-neutral, caring, educational, bright, intuitive.
This was a project close to my heart after putting in so much time and effort into the conception and build of the first version, already a very successful tool.
On the 2015 upgrade, I worked alongside Meg Tempest (Senior Comms Advisor, WorkSafe) as WorkSafe technical lead and user experience consultant. Together we did the business requirement and brief for an RFQ, which was sent to three external agencies.
The Butterfly effect
After careful consideration, the job was awarded to Butterfly. We loved the fact that they read the brief and understood there was a lot of sentiment about the old tool. Their presentation was bang on and presented a modern, responsive version of a very tricky application, taking dry dull data and packaging it up just how we imagined.